The Jewellery Boat FAQs – Courses, Workshops & Jewellery in London

Fused Glass & Enamelling Course FAQs

What courses does The Jewellery Boat offer?

The Jewellery Boat offers hands-on fused glass and enamelling courses in Stoke Newington, North London, taught by jeweller and artist Eleanor Watson.

Current courses include:

• Fused Glass for Beginners

• Fused Glass Jewellery for Beginners

• Fused Glass Christmas Decorations

• Enamelling on Copper Jewellery for Beginners

• Enamelling Copper Bowls

• Enamelled Christmas Decorations

• Advanced Enamelling Workshop

You can find full course descriptions, current dates and booking information on the Courses section of the website.

Where are The Jewellery Boat courses held?

Courses are held at:

Rainbow Glass Studios
Unit 6, 172C Stoke Newington Church Street
London N16 0JL

The studio is in Stoke Newington, North London, to the rear of the Post Office on Stoke Newington Church Street.

How many people attend each course?

The Jewellery Boat keeps classes small so that students receive plenty of individual attention.

Fused glass courses: maximum 6 students.

Enamelling courses: maximum 4 students.

Course size and age requirements are shown on the individual course pages.

Do I need previous experience?

It depends on the course.

The beginners' fused glass and enamelling courses are designed for people who have little or no previous experience.

Intermediate and advanced courses require previous experience. Please read the individual course description before booking, particularly for Enamelling Copper Bowls and Advanced Enamelling.

What age do I need to be to attend a course?

Most courses are for students aged 16 and over.

For the Fused Glass Christmas Decorations course, children aged 12 and over may attend when accompanied by a paying adult or guardian who is also taking part in the class.

Please check the individual course page before booking because age requirements can vary.

What do I need to bring to a workshop?

Please wear closed-toe shoes because you will be working with tools and, on some courses, heat.

If you have long hair, please bring something to tie it back.

An apron is recommended. Bring your glasses if you normally need them for close work, and a notebook and pen if you would like to take notes.

You are welcome to bring a packed lunch or visit one of the cafés on Stoke Newington Church Street. Tea, coffee and biscuits are provided during the day.

Do I need to be able to stand for the course?

The courses take place in a working glass studio and most practical work is carried out standing at studio benches.

Stools are available for resting between activities, but students need to be able to stand for much of the practical work.

If you have accessibility requirements or are unsure whether the studio environment will suit you, please contact Eleanor before booking.

What are the health and safety requirements?

Safety is an important part of every workshop.

Safety equipment is available where required, including safety goggles for glass-cutting activities.

For enamelling courses, please follow the studio's current respiratory protection and kiln-safety procedures when working with dry enamel and firing equipment.

The studio provides guidance on safe working practices at the start of the course.

How do I book a course?

Course places are booked through The Jewellery Boat website.

A place is secured once payment has been received, after which you will receive confirmation of your booking.

You can see the current dates, availability and booking links on the Course Dates & Booking page.

How do I pay for a course?

Course payments are made through the website using the available Wix payment options, including PayPal where offered.

Your booking is confirmed once payment has been received.

What happens to my fused glass pieces after the course?

Fused glass pieces are normally fired and, where required, slumped after the course.

You will be contacted when your finished work is ready.

You can arrange to collect your pieces from Rainbow Glass Studios, or they can be posted to you.

Postage and packing are not included in the course price. The cost depends on the size and weight of the finished parcel and will be confirmed before posting.

Can I change my course date?

Please contact Eleanor as soon as possible if you need to change the date of a booked course.

The course cancellation and rebooking terms apply, so please check the current terms before making a booking.

What is the course cancellation policy?

The current cancellation policy allows a full refund or rebooking when at least 4 weeks' notice is given.

With 3 weeks' notice, a 75% refund may apply, subject to the circumstances and whether the place can be filled.

For cancellations with less than 3 weeks' notice, the course fee is normally non-refundable unless another student can take the place.

Please read the full cancellation terms before booking.

What happens if The Jewellery Boat has to cancel a course?

If Eleanor needs to cancel a course because of circumstances beyond her control, the course fee will be returned in accordance with the applicable booking terms. Please refer to the current terms and conditions for full details

Gift Voucher FAQs​

Do you offer gift vouchers for fused glass courses?

Yes.

The Jewellery Boat offers £175 gift vouchers for selected fused glass courses in London.

The voucher can currently be used for:

• Fused Glass for Beginners

• Fused Glass Jewellery for Beginners

• Fused Glass Christmas Decorations

The voucher is valid for 12 months from the date of purchase, and the course must be attended during that period.

See the Fused Glass Course Gift Voucher page for full details.

How does a fused glass course gift voucher work?

After purchase, the voucher can be emailed either to the purchaser or directly to the recipient.

The recipient then chooses a suitable course date from the available courses and contacts Eleanor to make the booking.

 

Jewellery Shop FAQs

How quickly will my jewellery order be posted?

Jewellery orders are usually posted within 3 working days, excluding public and bank holidays, and often sooner.

Eleanor aims to dispatch orders as quickly as possible.

How is jewellery posted?

Jewellery is normally sent using a tracked or signed-for Royal Mail service.

The exact delivery method is shown with the individual item or confirmed when the order is arranged.

Do you sell jewellery made from sterling silver?

Yes.

Jewellery may use sterling silver (.925), fine silver (.999), stainless steel wire and other materials, depending on the individual piece.

The materials used for each item are listed in its product description.

If you have a question about the materials used in a particular piece, please contact Eleanor before purchasing.

Can I request different jewellery findings?

Please contact Eleanor if you require something different from the findings shown on a particular piece.

Alternative options may sometimes be possible, depending on the design.

Do you ship jewellery outside the UK?

Please contact Eleanor before placing an international order.

International purchases may involve additional postage, import taxes, VAT or customs charges depending on the destination.

At present, The Jewellery Boat does not ship jewellery to EU countries.

Can I return or exchange jewellery?

The Jewellery Boat's returns policy applies to jewellery purchased from the shop.

Please contact Eleanor if you believe an item is faulty.

Earrings have specific return restrictions for hygiene and safety reasons. Other eligible jewellery may, in some circumstances, be exchanged for shop credit. Please check the current terms and conditions before purchasing.

Where can I find more information?

For detailed information about the courses, visit the Courses section.

To see current course dates and availability, visit Course Dates & Booking.

To learn more about Eleanor Watson and The Jewellery Boat, visit the About Eleanor Watson page.

For fused glass course gift vouchers, visit the Fused Glass Course Gift Voucher page.

If you have a question that is not answered here, please contact Eleanor.